Is Wi-Fi available?
Yes, Wi-Fi connection is free and available in all rooms.
Is there an elevator?
Yes, there is an elevator that provides convenient access to all rooms.
Are pets allowed?
Yes, pets are allowed upon request, with a supplement.
What is the property's opening period?
We are open all year round.
What is the check-in time?
Check-in is available from 3:00 PM to 8:00 PM (the reception is open until 8:30 PM). If your arrival is expected late at night, you can access your accommodation using the access code provided to you by email or smartphone a few days before your arrival. Our staff will meet you to welcome you and complete check-in as soon as possible.
What is the check-out time?
The room must be vacated by 11:00 AM.
Can I request a late check-out?
Yes, late check-out can be requested subject to availability, with a supplement.
Can I arrive at the property before the scheduled check-in time?
Yes, please let us know when booking or the day before your arrival. We will be happy to store your luggage free of charge until your check-in time.
Where can I park my car?
Our property can be reached by car to drop off luggage, but we do not have a parking lot. If needed, we can recommend partner parking facilities.
Can I leave my luggage in storage after check-out?
Of course. We offer free luggage storage after check-out to all our guests.
What amenities are available in the rooms?
All rooms include air conditioning and heating, Wi-Fi, Smart TV, minibar, Nespresso coffee machine, kettle, courtesy set, hair dryer, safe, iron and ironing board (on request), and crib (on request).
Are cribs and cots available for children?
Yes, they are available upon request and subject to availability.
How often is housekeeping done?
Rooms are tidied daily.
Do you have rooms accessible for guests with disabilities?
No, unfortunately our property is not equipped to accommodate guests with disabilities.
Do you have smoking rooms?
No, smoking rooms are not available.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, Maestro/JCB/Amex), debit cards, as well as cash and advance bank transfers.
What happens if I cancel my reservation beyond the allowed deadline?
In this case, the full amount of the stay will be charged.
What is the amount of the city tax?
The city tax is €6 per person per night (children under 12 are exempt). It must be paid at check-in.
Where are we located?
Dimora De' Benci is located in the historic center of Florence, in a strategic position for visiting the city's main points of interest and experiencing authentic Florentine life. It is approximately 600 meters from the Uffizi Gallery and 700 meters from the city center.
From Santa Maria Novella train station:
On foot: It's about a 15-20 minute walk from Florence Santa Maria Novella station (SMN). The route crosses the center, passing through Piazza del Duomo or Piazza della Repubblica.
By bus: From SMN station you can take Autolinee Toscane lines C2 or C3, which stop near Piazza Santa Croce. Alternatively, bus 23 stops very close to the area.
By car: You can arrive directly, but be careful: the entire area is subject to ZTL (Limited Traffic Zone) restrictions. It is advisable to park just outside the limited traffic zone, for example at Garage Lungarno or Parcheggio Sant'Ambrogio.
By taxi: The journey from the station takes about 7-10 minutes.ù
Where to stay in Florence in a central location?
Dimora De' Benci is an ideal choice for those wishing to stay in the historic center, close to